A team of experts from Volvo Penta's headquarters in Sweden visited Torpido Makina to conduct a detailed review of the authorized service offerings, technical processes, and spare parts management provided to Volvo Penta customers in Turkey. The aim of the Volvo Penta team from Sweden was to see Torpido Makina's operational capabilities firsthand, learn more about the services offered to customers in the Turkish market, and strengthen the cooperation between the two companies. This visit provided an important opportunity to take our long-standing cooperation to the next level and offer more comprehensive services to Volvo Penta customers in Turkey.
The visit program began with a meeting, which focused on the scope of services offered by Torpido Makina as an authorized service provider to Volvo Penta customers.Torpido Makina, Volvo Penta's official authorized service center in Turkey, has established a service network that meets high quality standards. The team from Sweden received detailed information about the maintenance, repair, and technical support services that Torpido Makina provides for Volvo Penta engines throughout Turkey. Volvo Penta customers can receive a wide range of services through Torpido Makina, from warranty-covered repairs to periodic maintenance and fault detection. At Torpido Makina, we offer our customers a fast and high-quality authorized service experience with our trained staff to maintain the high performance of Volvo Penta engines.
After the meeting, our Swedish guests toured Torpido Makina's technical systems department and examined the operation of the systems that support Volvo Penta's technologies. Torpido Makina offers a wide range of technical systems infrastructure to support Volvo Penta engines in the most efficient way and provides reliable technical support to our customers. The team from Sweden learned about processes such as maintenance, spare parts replacement, and system updates provided to Volvo Penta customers in the Turkish market. Torpido Makina represents Volvo Penta's global quality standards in Turkey with the high-quality support services it provides for technical systems.
Another important part of the visit was touring Torpido Makina's spare parts warehouse. The supply of high-quality, reliable spare parts plays a critical role in ensuring the long-term performance of Volvo Penta engines. With its extensive spare parts inventory and fast supply network, Torpido Makina meets the spare parts needs of Volvo Penta customers throughout Turkey. The team from Sweden observed this storage process and distribution network and expressed their satisfaction with Torpido Makina's professional approach to spare parts supply. Torpido Makina's fast and efficient spare parts supply is of great importance in ensuring the uninterrupted operation of Volvo Penta engines for customers.
This visit not only strengthened the ongoing cooperation between the two companies, but also presented new opportunities to further solidify Volvo Penta's presence in the Turkish market. The Swedish team had the opportunity to observe the scope of our authorized service and spare parts services for Volvo Penta engine users in Turkey, as well as the details and quality of the technical processes. Torpido Makina not only provides Volvo Penta customers with high-performance engine solutions, but also offers an authorized service that meets all their maintenance and spare part needs. This is part of Torpido Makina's mission to fully represent Volvo Penta quality in Turkey.
While aiming to take our partnership with Volvo Penta to the next level, we have once again demonstrated our commitment to providing our customers in Turkey with the best authorized service and spare parts.The team from Sweden was pleased with our approach to maintaining Torpido Makina's leading position in the industry as an authorized service provider. This visit was considered a strategic step that will further strengthen the strong partnership between the two companies.
